CJX2F Series 115A-800A AC Contactor | DERLICN

FAQ

1. What types of AC contactors do you manufacture?
We supply a full range of AC contactors from 9A to 800A, including 3-pole and 4-pole versions. Available coil voltages include AC (24V–440V) and DC (12V–220V). We also offer models with auxiliary contacts, thermal overload relays, and modular accessories.

2. Are your contactors certified for international markets?
Yes. Please be assured that our AC contactors are manufactured in full compliance with the IEC/EN 60947 standard.

3. How do I choose the right AC contactor for my application?
The key factors to consider when selecting the right AC contactor include rated voltage, rated current, coil voltage, frequency and type of load (resistor, motor, lighting, etc.). If needed, our technical team can assist in selecting a model based on your system parameters. You can send your request to this email address (info@derlicn.com), or you can fill out the contact form on our product page.

4.What is the coil voltage range you support?
We offer both AC and DC coils, including standard voltages like AC220V, AC110V, AC24V, DC24V, and DC110V. Custom coil voltages are also available upon request for bulk orders.

5. What’s your MOQ for AC contactors?
We support small-volume trial orders starting from 1–10 units depending on the model. For customized labeling or OEM, the MOQ usually starts at 100–300 pieces per specification.Please contact our sales staff for details (info@derlicn.com)

6. Do you provide OEM or ODM services?
Yes. We offer complete OEM & ODM solutions including label customization, color or shape adjustments, and even redesign of the internal coil and contact system according to your technical specs.

7. Do you keep regular models in stock?
We maintain sufficient stock of standard contactor models (such as 9A–95A) for fast dispatch. Larger frames or special coil voltages may require lead time; please check availability with our sales team.

8. What is your typical production lead time?
For stock items, delivery can be arranged within 3–7 working days. For OEM orders or large-volume batches, standard lead time is 15–20 days depending on the order complexity.It is recommended to check with our sales team for lead times before placing an order.

9. What kind of warranty do you offer?
We offer a 12 month warranty from the date of dispatch. If there is a problem with the product during the warranty period, we will provide free replacement or compensation depending on the circumstances.

10. Are your contactors compatible with well-known brands?
Yes, our AC contactors are designed with standard mounting dimensions and wiring terminals, making them compatible with major international brands like Schneider, ABB, and LS in both form and function.

11. What materials are used in your contactors?
We use silver alloy contact tips, flame-retardant PA66 housings, and pure copper coils. All raw materials undergo strict quality control to ensure durability and consistent performance.

12. Do you support factory and product inspections prior to shipment?
Yes, we welcome customers to come for inspection. Meanwhile, if customers are not convenient for on-site inspection, we can also provide complete product inspection video and photos before shipment.

13. What payment terms do you accept?
We accept T/T and Alibaba Trade Assurance for online orders. Other options like PayPal can be considered for sample purchases.

14. Why choose your company as an AC contactor supplier?
We are an experienced manufacturer with over 14 years in the electrical field. Our strength lies in customized solutions, flexible MOQ, stable quality, and reliable lead times. With exports to 40+ countries, we understand what matters to professional buyers.